Spreadsheets doing a database's job
Several versions of the truth, broken formulas, and one person who knows how it all fits together.
Custom software
Custom software, built around your business.
When off-the-shelf tools almost fit and your spreadsheets have been stretched too far, we design and build software that does exactly what your business needs, and nothing it doesn't.
Sound familiar?
Signs your business has outgrown its tools
Each of these is a problem custom software solves well.
Typing the same thing twice
Details copied from emails into spreadsheets into invoices, with a chance of a mistake at every step.
Software that almost fits
Paying for tools built for someone else's business, then working around the gaps every day.
Processes stuck on paper
Forms, checklists and approvals living in folders, inboxes and people's heads.
What we build
Software for the jobs your business does every day
Every project is different, but most start from one of these.
- Job, booking and project management that tracks work from first enquiry to final invoice.
- Quoting and invoicing tools that use your pricing rules and templates.
- Checklists, timesheets and rosters your team can fill in from their phones.
- Client and supplier portals for sharing documents, updates and approvals securely.
- Dashboards and reports that pull your numbers together automatically.
- Integrations with the accounting, payment and email tools you already use.
- Automated emails, reminders and reports that go out on time without anyone remembering to send them.
- Improvements to existing software, whether it's adding features or fixing what's broken.
How it works
From first conversation to launch
A clear process means no surprises: you'll know what's being built, what it costs and when it'll be ready.
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Discovery
We talk through your business, how the work gets done today and where it's getting stuck. If software isn't the right answer, we'll tell you.
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Plan and quote
You get a written plan covering what will be built, how long it will take and what it will cost, before any work starts.
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Build, in stages
The software is built piece by piece with regular demos, so you can try it early, give feedback and change direction if you need to.
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Independent security review
Before anything goes live, an external cyber security specialist reviews the software, and any issues they find are fixed.
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Launch and support
We put it live, show your team how to use it, and stay on hand for fixes, updates and new features as your business changes.
Security
Security isn't an add-on
Your software will hold your business's information, and often your customers' too. We treat that seriously from the first line of code.
- Independent review before handover. Every project is checked by an external cyber security specialist before it goes live.
- The right access for the right people. Each person sees and changes only what they're meant to.
- Encrypted connections throughout. Information travels over secure connections, and passwords are never stored in readable form.
- Australian hosting available. Your data can be stored in Australian data centres.
What you get
More than just the code
Works on every device
Phone, tablet or computer: your software works wherever your team does.
Hosting set up for you
We handle deployment and hosting, so you don't need to manage servers.
Documentation and training
Clear guides and a hand-over session so your team is confident from day one.
Ongoing support
Fixes, updates and improvements after launch, arranged to suit your business.
Recent work
Projects we've built
Case studies coming soon
We're writing up recent projects, covering the problem, what we built and the difference it made.
Questions
Frequently asked questions
How much does custom software cost?
It depends on what the software needs to do. Small tools and automations cost far less than a full business system. After a discovery conversation you'll get a clear, written quote before any work starts, so you'll never be surprised by the bill.
How long does a project take?
Smaller tools can be ready in a few weeks. Larger systems are built in stages over a few months, and you can often start using the first parts before the rest is finished.
Who owns the software?
Ownership and licensing are agreed in writing before the project starts, so everyone knows where they stand.
What happens after launch?
We stay on hand to fix any issues, keep everything up to date and add improvements as your business changes. Ongoing support is arranged to suit what you need.
Do you only work with Gold Coast businesses?
No. We're based on the Gold Coast and happy to meet local clients, but most of the work can be done remotely, so we work with businesses anywhere in Australia.
Is custom software right for my business?
Not always, and we'll tell you if it isn't. Sometimes an existing product or a better set-up of the tools you already have is the smarter choice, and we're happy to point you in that direction.
Start a project
Tell us about your project
Share a little about your business and what you'd like to fix. There's no obligation.